Reference

Understand the Rules That Cover Your Account

melottery operates under a legal framework designed for eligible American players — your account, your data, and your transactions are all governed by the terms laid out here. Access to our platform depends on state law and is only available where local law permits.

State-dependent accessAccount terms apply at registrationPrivacy policy covers all dataPayPal, Venmo, Play+ governed by payment termsContact us for any legal request
Explore the Lobby Read FAQ
melottery Understand the Rules That Cover Your Account
HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

melottery applies account-level security across every interaction — from the moment you verify your identity to every PayPal, Venmo, or Play+ transaction you complete. We keep your personal data only as long as required by the applicable state rules, and we do not sell it to third parties. You may request a copy of your stored data, ask us to correct inaccurate records, or request account closure at any time through live chat or email.

Identity Verification We verify your identity using state-compliant document checks during registration. Documents are stored securely and used only for account authentication and legal compliance purposes.
Cookie Policy Our site uses cookies to manage your session, remember your account preferences, and analyze site performance. You may manage cookie preferences from your browser settings at any time.
Data Retention We retain your account data for the period required under state law. When that period ends and your account is closed, data is deleted or anonymized per our privacy policy.
Request or Correct Your Data Email or live-chat our support team to request a copy of your stored data or flag an inaccuracy. We respond to verified data requests within the timeframe required by applicable law.
LEGAL CONTACT PATHS

Reach Us With Any Legal or Policy Question

If a term is unclear, you believe your account has been handled incorrectly, or you want to make a formal data request, our support team is the right starting point. We handle legal and policy questions through the same channels as account help — live chat, email, and our help center — so you do not need to navigate a separate process.

Live Chat Start a live chat session from your account dashboard. Describe your legal or policy concern and a support agent will log it and respond with next steps.
Email Support Send a detailed email to our support address. For formal data requests or account-closure requests, email gives you a written record of your submission and our response.
Help Center Our help center carries current versions of all policies. Search by topic — privacy, account terms, payment rules — to find the exact clause before you escalate.

Common Questions About Your Rights and Our Policies

These questions cover what American players in eligible states most often ask when reviewing our legal terms, account rules, and data practices. If something here does not answer your situation, reach us through live chat or email.

Access depends entirely on your state of residence and applicable state law. We only permit account creation in states where online gaming activity is permitted under local law. Check your state's current rules before registering.

We collect the information you submit during registration — name, address, date of birth, and identity documents — plus transaction records tied to your PayPal, Venmo, or Play+ activity, in line with our privacy policy.

Yes. Send a verified request through live chat or email. We will confirm your identity and provide a copy of your stored data within the timeframe required by applicable state law.

Contact support via live chat or email to request account closure. Any remaining balance is returned to your verified payment method — PayPal, Venmo, or Play+. Data is retained only as long as state law requires, then deleted or anonymized.

We send an email to your registered address before any material change takes effect. Continued use of your account after the effective date means you accept the updated terms. You can always find the current version in our help center.

Yes, but with a shared scope. Our platform terms govern how funds are credited and withdrawn on your account. PayPal's and Venmo's own user agreements also apply independently to how those wallets process your transactions.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

Related pages

InfoPrivacy PolicyInfoCowboy LegendsAppmelottery App

Related pages

melottery United States About Us melottery App FAQ Infinite Roulette